Common queries answered
Frequently asked Questions
If the product is in stock, generally 4-5 days. Due to COVID-19, there are chances of it being a little delayed in some parts of the country.
Since we deal in food products, they are non-refundable unless there is substantial proof of product reaching in damaged condition or tampered with. We also donot engage in exchange due to above mentioned reasons. In case we have enough proof of it reaching in damaged condition, quick action would need to be taken to be able to get hold of courier company for damages. So would request you to kindly share snapshots over to [email protected] as soon as possible on delivery receipt.
You may log into your account and make the necessary changes to address. If you made a purchase via GUEST checkout, then we do not store your address details and you will not need to modify it with us.
In most cases, you will receive an email or sms when a courier is booked. If not, then you may message us at +919971980350 to get update on your courier.
You may send an email to [email protected] with your order ID, or simply use the contact form next to the FAQs, to reach us. Alternatively, you can also whatsapp on +919971980350 for urgent help in working hours.
Firstly, we would advise you to cross check your address each time. If you make an account on our website, then you dont need to worry about checking it again and again. In case of wrong address, kindly get back to us within 2 hours of placing an order. We will cancel the current shipping and re-book it with additional charges (if applicable) of delivery since delivery companies tend to charge for every such cancellations.
Currently we ship within INDIA itself. But we do plan to expand abroad using cross-border e-commerce platforms. Keep an eye out for that.
Yes, all items ordered will be packed as 1 package to avoid missing package situation.